Terms and Conditions

Key Terms at a Glance

OZGRADS is committed to empowering your career journey with transparent, fair policies. Here’s a summary of our Terms and Conditions for our non-accredited career coaching workshops and services, including the Application Mastery Workshop ($199), Interview Ready Bundle ($399), The Ultimate Job Success Package ($699), Panic-to-Power Lifeline ($3/minute), and Free 10-Minute Consultation:

  • Satisfaction Promise: If you’re not satisfied during the first hour of the Application Mastery Workshop, receive a full refund of your package price ($199, $399, or $699) and keep all resources (e.g., OZGRADS samples, templates, worksheets).

  • Cancellations: Cancel workshops or mock interviews 48 hours in advance for a full refund or transfer. Panic-to-Power Lifeline and Free Consultation require 24 hours’ notice to avoid fees or restrictions.

  • The Ultimate Job Success Package Guarantee: If no interviews are secured within 6 months of the Interview Ready Bundle, request a $300 refund for coaching sessions.

  • Non-Accredited Services: Our workshops and coaching do not lead to Australian Qualifications Framework (AQF) qualifications.

  • Materials: Use OZGRADS resources (e.g., OZGRADS Manual, samples and templates) solely for your job applications. Reproduction or sharing requires written permission from us at admin@ozgrads.com.au to protect our exclusive content.

  • Privacy: We collect personal information (e.g., name, resume) to tailor services, stored securely per the Privacy Act 1988. See our Privacy Policy below.

  • Payments: Full payment is required at booking via PayPal, Stripe, or bank transfer (contact us at admin@ozgrads.com.au). Book Package 1 ($199) and add Package 2 ($200 extra, total $399) or Package 3 ($500 extra, total $699) on the booking page. Do not select both Package 2 and Package 3 to avoid duplicate charges. Panic-to-Power Lifeline requires $30 upfront, $3/minute thereafter.Panic-to-Power Lifeline requires a $30 upfront payment, with additional time billed at $3/minute.

  • Consumer Rights: Our services comply with Australian Consumer Law, offering remedies like refunds for major failures.

Please read and understand the full Terms and Conditions by downloading the document here. Contact us at admin@ozgrads.com.au or +61492969296 for questions.

 

Privacy Policy

Privacy at a Glance

OZGRADS is committed to protecting your privacy under the Privacy Act 1988 (Cth). Here’s how we handle your personal information for our career coaching services (Application Mastery Workshop, Interview Ready Bundle, The Ultimate Package, Panic-to-Power Lifeline and Free 10-Minute Consultation):

  • Collection: We collect necessary details (e.g., name, resume, visa status, payment info) via intake forms to tailor our services.

  • Use: Your information is used to deliver coaching, process bookings, and communicate with you, not for unrelated purposes without consent.

  • Disclosure: We share data only with trusted providers (e.g., Acuity Scheduling, PayPal) or as required by law, with your consent for other purposes.

  • Security: Data is stored securely on encrypted platforms, retained only as needed (e.g., 7 years for tax purposes), and deleted thereafter.

  • Overseas: Some data may be stored overseas (e.g., U.S. servers), with protections in place.

  • Your Rights: Access or correct your information by contacting us at admin@ozgrads.com.au. Complaints can be lodged with us or the OAIC (www.oaic.gov.au).

Please read the full Privacy Policy by downloading it here. Contact us at admin@ozgrads.com.au or +61492969296 with questions.

Our Commitment to RESPECT™

At OZGRADS, we deeply believe in RESPECT™ to create a supportive environment for everyone:

R – Recognize Individuality: Understand and appreciate the unique qualities and perspectives that each person brings to the group.

E – Engage Actively: Participate in discussions and activities with attentiveness, showing that you value others’ contributions.

S – Support Each Other: Offer encouragement and help to others, creating a positive and collaborative environment.

P – Practice Empathy: Understand and share the feelings of others to ensure everyone feels heard and understood.

E – Exhibit Patience: Allow others the time and space to express themselves without rushing or interrupting.

C – Communicate Clearly: Express your thoughts and feelings in a clear, considerate, and respectful manner.

T – Take Responsibility: Own your actions and be accountable for how you contribute to the group’s dynamics and success.

RESPECT™ reflects our value and commitment to your success, not a legal obligation. Read our full Participant Code of Conduct here for session expectations.

Book confidently: Your satisfaction is our Promise!